Social Media & Project Specialist

(GayWebSource.com – Gay News & Press Network) – Posted by SeasonsofPride.com

CenterLink: The Community of LGBT Centers – Fort Lauderdale, FL

Are you a hotshot with great organizational skills, a real interest in LGBT wellness, and desire to really make a difference on a national project? LGBT HealthLink is looking for one superstar to round out our small team. LGBT HealthLink is a CDC-funded project that works to change norms on tobacco, cancer, and wellness in LGBT communities and change norms on LGBT inclusion in the public health community. Want to make a difference and know you have the skills to impress us? The ideal project specialist will have at least a few years of work experience, strong skills in a variety of office software, be self motivated, good at prioritization, great at details, have substantive experience in cross-cultural workspaces, and LOTS of social media chops (do you know what a Klout score is? Do you often find yourself thinking in 140 characters?).

Social Media & Project Specialist

Function:
Under the supervision of the LGBT HealthLink Administrator, the Social Media & Project Specialist will focus on social media implementation and assist with projects designed to enhance the uptake of tobacco & cancer & wellness best practices by LGBT community organizations and public health entities, as well as provide administrative support to LGBT HealthLink.

Representative Duties:

Responsible for the ongoing management and growth of LGBT HealthLink’s social media presence in alignment with business strategies and direction.
- Collaborate with staff to develop marketing and communications plans that leverage the social media space.
- Responsible for developing content across owned and earned social channels. This could include blog posts, tweets, status updates, pins, photos and videos.
- Creates, manages and grows business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, Pinterest, LinkedIn, YouTube and Instagram.
- Leverages measurement tools to provide progress reports and mine insights, while continually finding ways to improve on those metrics through testing and new initiatives
Assists in the implementation of action plan support systems as specified by protocol objectives
- Assists in maintaining the quality of all written and computerized LGBT HealthLink correspondence.
- Maintains complete and current contact information on all LGBT HealthLink participants
- Generates and disseminates routine communication pieces as assigned.
- Maintains training to manage LGBT HealthLink data in designated electronic formats, is responsible for entering, verifying and managing those data accordingly.
- Maintain multiple social media accounts based on Social Media best practices
Utilizes written and verbal communication to contribute to the effective functioning of LGBT HealthLink
- Maintains current knowledge of tobacco research by reading medical journals, articles and other related publications, attending conferences, seminars, forums, trainings and other available presentations
Provide administrative support to the LGBT HealthLink
- Assist in the coordination and hosting of meetings
- Responds to or refers all frontline phone or email communications about LGBT HealthLink to the appropriate staff.
- File, fax and photocopy materials
- Assist with online research as needed
- Assist in maintaining an inventory and ordering supplies
- Assist in preparing individual and bulk mailings in support of LGBT HealthLink’s activities
- Prepare and disseminate minutes of various meetings
- Perform data entry and database maintenance
- Coordinate Steering Committee and sub-committee activity Communications Meetings/ conference calls
Meets Agency Participatory Expectation
- Adheres to all organizational policies and procedures
- Participates in quality assessment and improvement activities as requested
- Adheres to the highest principles of patient and client confidentiality
- Attends all required meetings, in-services and professional trainings
- Maintains professional competence necessary to perform job responsibilities; maintain and provides agency with records of continuing education activities.
- Serves on agency committees and in professional organizations when requested

Perform related duties as required

Education:
Bachelor’s degree is preferred.

Minimum of high school graduate or equivalent required.

Experience/Other Requirements:

Two years of office experience required
Ability to use effective communication (written and verbal) skills
Working knowledge and real-world experience in planning, managing and executing social media initiatives
Real-word experience planning social media programs that span owned (eg Blogs), earned (eg Facebook) and paid (sponsored tweets)
Database management, MS Office and web design experience highly desirable.
Ability to work well in a small team setting, handle multiple tasks, prioritize assigned duties, and work independently is essential.
Strong organizational skills required
Strong interest in wellness/fighting cancer & Big Tobacco and LGBT health equity/ public health highly preferred
Ability to work harmoniously with diverse groups of individuals (both in an office, as well as remotely)
Experience building work relationships long distance is strongly preferred (The LGBT HealthLink team works remotely)
Experience working across ethnically and racially diverse communities required; demonstrated successes in cross-cultural collaborations preferred.
Must have working knowledge of social media platforms, demonstrated history with building social media presence preferred.